We made it through our Business Mentor meeting, with very valuable feedback about our way forward and how can we tackle some of the different issues we might encounter when trying to address changing patients’ behavior.
And that is probably the crux of the matter: we cannot change patients’ behavior. We can workaround it, we can stimulate it, we can punish it or reward it. But changing it may be as difficult as changing a bad habit, like smoking or eating to much kanelbullar.
With this in mind, we have contacted one of the experts in this: Sven Simonsson, dentist and expert in enhancing dentistry services in order to reduce no-shows and peak perform in patient satisfaction surveys. His insights have been very valuable to us, as now we have a 30 year hands-on experience point of view to our approach.
Sven in how to manage patient perception
Finally we also had a dress rehearsal for our students, as they have their Reference Group Meeting next Wednesday. It seems that they are eager to show their progress!
(You can always reach us at: teaminfection@clinicalinnovation.se)
José (Team Infection)
